An honest customer

In my cell carrier job, I was helping a customer get her replacement phone working. We got it activated, and I was walking her through getting her contacts restored. Then she started asking about picture backups. I was trying to explain as simple as possible how to check if she had been backing up to Google Photos, but she kept needing clarification.

Finally, she hits me with this (direct quotation)

“Just remember, you’re dealing with an idiot here. “

Well I’m glad you said it not me! We never did get any pictures restored; she apparently hadn’t been backing them up before her old phone died.

submitted by /u/gwynforred
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"It feels so good to say it out loud"

A real-life responsible customer. (S)