and can I have your account number?

Me: Okay sir and can I have your account number to pull up your account please?

Guy: Yeah sure

*30 seconds of silence*

Me: Sir? Your account number?

Guy: Oh you wanted me to give that to you?

Me: *slams head into desk* Yessir.

I will never understand how these people don’t understand. When I specifically ask for your account number to access the account to assist with whatever problem you’re having…just give us the account/member/claim or whatever number we’re asking for. Thank you.

submitted by /u/PsychosomaticJester
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