Short and sweet one, involving my manager. Background: I’d been dealing with her escalations and in the moment support all day, as well as doing Net Promotor Score coaching and recognition between taking calls and working on data mining for an upcoming company competition revolving around improving the business. Needless to say, I rarely approach unless it’s a coding issue, an escalation of my own, or something REALLY important.
Me: Hi manager, sorry to interrupt.
Manager: Princess, I’m in the middle of a coaching session right now. Can you come back later?
Me: I would…but there’s a fire outside the building by the electrical cabinet and the police are here.
Manager: …let me get my coat.