Breeze Mode

So, for those who do not know, I am a tier 2 helpdesk rep for an ISP.

Today, I received a ticket:

“Wants modem in breeze mode”

I call the Customer

Me: intro So, I understand you want your modem in breeze mode?

C: sigh No, bridge mode. I kept telling helpdesk rep that it was bridge mode but they told me I was wrong and it’s breeze mode.

My shift started a few hours ago. Going to be a long day.

submitted by /u/devdevo1919
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