me: hi thanks for calling, my name is falselash16, who do i have the pleasure of speaking with today?
cust: so here’s the problem…..
rambles on for 5 minutes about minor issue including details that don’t really pertain to the account issue
cust: so what do you need? my account number? it’s 123456789 & my address is 123 idiot street. my date of birth is 1/1/1111. what else do you need?
me: ….. i was just asking for you name please.
LIKE SERIOUSLY. if i need more info from you I PROMISE i will ask for it. let me do my verification & then you can tell me whatever else you think i should know.
submitted by /u/falselash16
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