I WFH using my own headset, and a good majority of calls consistently come through with such low audio – sometimes the caller almost sounds muffled – that I have to press the headset against my head with my neck. This is killing my already existing neck pain, and now I’m getting this sharp pain in my left trapezius when I turn my head to the right.
Is there any way I can do something to increase the volume? Are there headsets that may have better audio quality, or what about an amplifier? Has anyone used one before or have any recommendations?