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Impressive stupidity

So I work for an insurance company here in Ireland for the last 3 years, we’ll call them company A. I had a man call last week who started to shout out a completely unrecognisable policy number, I kindly said “do you have a policy beginning with 5? One belonging to company A?” He replied “no, isn’t this XYZ insurance??” I (without having to) said “it is not, but I’d be happy to get their number for you if you’d like?”.

This man replied “sure what good would that do?”……….

What do you think?

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So I’m a new agent (two weeks now) and already I have stories about 911 calls, assaults, fraud…but this is just about one quick occurrence

Someone finally admitted it…