Wrong department sir

So I don’t work in an actual call center but I do spend a good chunk of my day answering phones,and due to current events 90% of client interaction is over the phone.

This happened maybe 5 minutes ago.

Me: Hi this is (my department)

Man: Hey do you know if (question very specific to not my department)

Me: That would be a question for (other department). I can transfer you to the operator so they can send your call there.

Man: (Clearly not listening) Oh yeah, do you know if (repeats question)

Me: I don’t know. Let me transfer to someone who does. (Sends him to operator)

Please just listen for once in your life man.

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Our leaders are cracking down on our average call length, and it’s glorious.

Bizarre Scam