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O…kay?

I work at a call center for an online site and just got promoted to the chat team. I end up getting this chat come up in my queue.

[Chat connects]

Chatter: “I just wanted to say how unhappy I am with FedEx. I have been waiting for this delivery for a while now and it was supposed to deliver today so I stayed home waiting all day for it. Now the tracking shows it will be here tomorrow.”

[Chat disconnects before I can respond]

Like, what do you want me to do? I can’t control the drivers for FedEx and what route they have. For all I know, you might have read the tracking information wrong.

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What do you think?

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It’s my last day

Imagine being this agitated over $7.50…