Me, [C]aller, [O]ur [C]ustomer
M: thanks for calling ____, I’m InsuranceNerd, am I speaking with OC?
C: no, you’re speaking to someone acting as agent for OC.
M: oh great! What can I help with?
C: I need to cancel this service.
M: well shoot, I need his permission to make this kind of change, is he available?
C: no.
M: sorry then, I have to get his approval…
C: what if someone has a terminal disease or are in prison?
M: oh, well in that case we just need a POA or conservatorship to prove that you legally are able to act on his behalf.
C: cue an irritated recitation of Holla Back Girl
I googled him between calls. He killed someone in January and has been in jail ever since. That sh*t really is bananas, ma’am.
submitted by /u/InsurNerdOhMahGerd
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