So I’ve worked in a few call centres over many years, and as I’m sure many of you have experienced, the customers got my name wrong all the time. My name is Frank, which is nice and simple, but I get all sorts of alternatives, especially words that rhyme with Frank (yes, even those ones). I have one particular instance that I’ll never forget and will be able to recite word for word until the end of days.
Context: Working at a bank call centre. CG = confused guy
Me: “Welcome to XYZ, you’re speaking with Frank”
CG: “What’s your name?”
CG (very irritated voice this time): I know I’m speaking to the bank, BUT WHAT’S YOUR NAME?”
I’ve been called spank, wank, tank, and an entire assortment of words that don’t sound at all like Frank, but that’s the only time someone got angry when he thought I was taking the piss and calling myself bank while working at a bank.