So my coworkers and I relieve the receptionist for their breaks and lunches. We take turns and today it was my turn. This was the first call I took while I sat up there:
Me: (Company), how may I direct your call?
Dummy: Yes, your real estate department, please.
D: Real estate department.
Me: Sorry, sir, we don’t have a real estate department.
D: Then I need the number to your corporate office!
Me: What is it you are needing exactly?
D: We are selling our hotel and would like to offer your company a chance to buy it.
Me: We don’t buy hotels. We do contract with them as well as other businesses, we are a third party billing company.
D: Well I know you own X hotel and Y inn, so I thought you might like to purchase ours to house your employees.
Me: We don’t own any hotels.
D: Is there a VP available?
Me: No. Not for this. We do not purchase hotels, it would be a conflict of interest and pointless. We are a third party.
D: Who can I talk to about buying my hotel?
Me: If you want a CONTRACT, I can get you to that department, but we are NOT going to buy your hotel.
D: Oh, ok, bye! hangs up
Why on earth does it take that many repetitions for someone to understand the word NO??