an anonymous submitter
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an anonymous submitter wrote a new post 1 week, 5 days ago
Customer wants another phone, curses me for not giving them anotherHello everyone. I work in a telecommunications company as a customer […]
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an anonymous submitter wrote a new post 1 week, 5 days ago
First "Go eff yourself" of the week!It’s Monday. Busiest day of the week. Over the weekend this customer decided to place an order. Our […]
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an anonymous submitter wrote a new post 1 week, 6 days ago
It's Monday!My shift starts in an hour. I have the group Teams chat on my phone. I had just started my coffee when the group chat lit up […]
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an anonymous submitter wrote a new post 1 week, 6 days ago
The feeling is mutual.Your call center probably gets its share of regulars, mine is no different. Some bad, some awful, rarely good. […]
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an anonymous submitter wrote a new post 1 week, 6 days ago
Today I avoided a call.I work for a bank from home in their fraud department. I deal mainly with fraudulent charges and filing claims to […]
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an anonymous submitter wrote a new post 1 week, 6 days ago
Wholesome dude today at workI am a medical and social interpreter, I translate SPA/ENG and had a call today from the New Jersey MVC, […]
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an anonymous submitter wrote a new post 2 weeks ago
Straight up told a customer to stop being entitled and she drops the call.The queue today was really upto the mark where we were not […]
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an anonymous submitter wrote a new post 2 weeks ago
I’m burned out of empathyI’m so good at relating to my customers, I feel like I’m getting pigeon-holed into taking com […]
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an anonymous submitter wrote a new post 2 weeks ago
But you didn't tell me I had to open my mail!I swear I am not making this up. I wish I was. This happened several months ago but I still […]
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an anonymous submitter wrote a new post 2 weeks ago
I don't agree to your terms and conditions but I still want to use your app, just let me use it!After reading /u/kuriouskittyn story of a […]
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an anonymous submitter wrote a new post 2 weeks, 1 day ago
That's one way to clear the queueI was reading about people getting fired in record time yesterday and it reminded me of something that […]
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an anonymous submitter wrote a new post 2 weeks, 1 day ago
Omfg talk about entitlement. 45 minute call over…Ok so this call was a fucking disaster it was a 45 minute phone call, where the customer […]
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an anonymous submitter wrote a new post 2 weeks, 1 day ago
How do you handle this kind of calls?Ok, 9:30 am, average day, you’re happy and with a hot coffe mug, suddenly a call hit the headset and […]
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an anonymous submitter wrote a new post 2 weeks, 1 day ago
Racist customersOne of my coworkers is Asian. She has an accent but speaks English perfectly fine. The other day she was on a call and […]
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an anonymous submitter wrote a new post 2 weeks, 2 days ago
Hello, this is Abercrombie PecandockerMany years ago I worked at a telesurvey company. We had to start the call with “Hello this is X” […]
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an anonymous submitter wrote a new post 2 weeks, 2 days ago
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an anonymous submitter wrote a new post 2 weeks, 2 days ago
The Phrase of the Day" or "A Brand New InsultWe’ve probably all heard our fair share of common, base “f** yous” and “A$$holes” and even […]
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an anonymous submitter wrote a new post 2 weeks, 2 days ago
Put her in a BOX?!I had a caller whose pet rabbit had just died, apparently right before called us. She was sobbing, poor gal. Well […]
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an anonymous submitter wrote a new post 2 weeks, 3 days ago
Customer called to start a complaint against a driver for ……. not breaking the law.Happened about 2 weeks ago or so. Customers called in […]
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an anonymous submitter wrote a new post 2 weeks, 3 days ago
If you want to make a complaint don’t be like this guy.
So I work in a utility company but to maintain anonymity I will be using flat tyre […] - Load More
