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User submitted stories from working in a call center. Submit your story today!

He wants a divorce

Customer calls in because he wants to transfer his funds from his card into his external bank account but is unable to do so. I look up the account and see that he failed the verification by putting in the wrong trial deposits the same day.

Urban legend tried out.

As a call center employee, we've probably all heard the legend of the guy who basically turned a clients threats back at him in some crazy and imaginative way. This story is actually not mine in a way. I used to work for a fairly large