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User submitted stories from working in a call center. Submit your story today!

Had my first death threat

I've been in customer service a long time. I've worked in a call center in one form or another for over 10 years now. I've worked for two major banks and as you can imagine I've heard a lot of stuff from a lot of people in that time. Lot of

On call attacks

I have a panic disorder and work in a call center that gets calls areguarding grocery orders. IE: I picked out my stuff online and paid for it so I can go and pick it up safely outside without leaving my car, kind of call center. If you…

I cried, too.

A recent post reminded me of this. Not too long ago I worked for an online used car dealership. I worked in underwriting, meaning normally my job involved verifying the customers documents to make sure everything was in order for their