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User submitted stories from working in a call center. Submit your story today!

Racism is Unacceptable.

I was packing all my stuff up. Got 7 minutes to freedom and I received this call. And the way he starts made me wanna pray. Mostly for myself “I have an issue with the races presented in your commercials!” I understand and—“no listen!” I’m

How hard can it POSSIBLY be

I work for dental insurance in a call center. The number of times we get phone calls about coordination of benefits is crazy. The customers get mad at us for denying dental claims because no one ever told us they have 2 insurance companies


I recently got fired and boy am I relieved. I have several health problems and am on medication. It caused me to nod off and overall be out of it. When it began to heavily affect my calls, they weren't having it lol. I did try my hardest