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Publisher Publisher - I’m pretty sure hell comes with a phone and a headset.

The Call Center Chronicles

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Story

Why can’t people admit what they use?

The Call Center Chronicles Jan 16, 2021 0
Hello guys, I work for a water company in the UK and I just had this conversation for the millionth time. Caller:Hi…
Story

A Long String of Me Venting

The Call Center Chronicles Jan 15, 2021 0
Just a bunch of small things that occur MORE THAN JUST ONCE that piss me off to no end. For context, every call…
Story

wealthy dismissive person.

The Call Center Chronicles Jan 15, 2021 0
WDP. I’m calling in regarding the form I received. me. Ok, what action are you wanting to take? WDP. The action…
Story

Closing accounts and checks reopening them

The Call Center Chronicles Jan 15, 2021 0
I use to work for the bank and they would tell customers that before they closed accounts to make sure all checks…
Story

If you’re gonna try to get one over on the company, you probably shouldn’t tell me…

The Call Center Chronicles Jan 14, 2021 0
So I work for a fairly large health insurance company. Today I received a call from a guy saying that he moved to a…
Story

"one second is way too long"

The Call Center Chronicles Jan 14, 2021 0
So I just had an interesting call. For context, I have an Irish accent, and the caller had a very thick Indian…
Story

Anything sooner?

The Call Center Chronicles Jan 14, 2021 0
M: MeC: Customer M: Allright, ma'am, the first opening that we have is on Feb XX at 2pm or 2:30pm C: Don't you have…
Story

this call honestly cracked me up

The Call Center Chronicles Jan 14, 2021 0
Rx department rep: I need you to send us the updated Rx record. me: Alright I've done that. customer: I never got…
Story

New phone, who dis?

The Call Center Chronicles Jan 14, 2021 0
Sitting here on a busy day, 20 min hold time, call comes in and I spit out the greeting and my man says "I don't…
Story

Blame the guy who….does speak english

The Call Center Chronicles Jan 13, 2021 0
I work for a UK based call centre to do with cars. First call I ever took in training i Had an older couple ring…
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  • Why can’t people admit what they use?

    Jan 16, 2021 10 0
  • A Long String of Me Venting

    Jan 15, 2021 29 0
  • wealthy dismissive person.

    Jan 15, 2021 51 0
  • Closing accounts and checks reopening them

    Jan 15, 2021 34 0
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