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Hotel call service jungle madness

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The call starts normally.

Me: Hello, thank you for calling _____ rooms and rental cars I hope you find the perfect room for you.

Caller: Hi I’d like to book the deluxe room.

Me: would you like the breakfast in bed treatment or the premium line cuts?

Another person calls

Me: madam please hold.

Caller: (mumurs) fine

Me: hello, thank you for calling ____ rooms and rental cars I hope you find the perfect room for you.

Caller 2: cut the crap your service is shit and so is your food.

Me: I’m sorry-

Another person calls

Caller 1: I’ve been on hold forever!

Caller 3: yeah, the pool here is crap and full of bugs

Me: wait-

Caller 2: I’m leaving this hell resort!

Me: I’m sorry I really never knew about the service.

Caller 3: fucking disgrace

Overlapping chatter

Me: I’m sorry-…I-…This line is not available

I hang up and walk away from the front desk stressed

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Threaten me and my colleagues? A tale of how one guy ruined his own life by threatening a CS rep.

No, I won’t be doing your job for you, tyvm.