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QA Rant

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Just received a BS coaching package today from QA. What did they ding me on? A change made to a case that was not even done by me! A simple glance at the history shows who made the change. Go after that agent, and give me back all those lost points!

What ridiculous scoring have you seen from the intellectual giants in QA?

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Customer directly verbally abused me

My neighbor owns your company