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Triggers…

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Who all has call center triggers?

One of mine has always been “You people…” by someone who was wrong from the start.

Another pet peeve is callers who have kids in the room. I get when you’re on hold and have it on speaker and needing to be there, but our headsets pick up everything, and it genuinely hurts to hear screeching in the background. Same for barking dogs.

Customers who talk over you while you’re answering the question they asked in the first place.

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What do you think?

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Who else gets sometimes burnt out on answering the same questions?

The First Time someone threatened my life