Call center for a public transit agency.
Call comes in: “I’m on Oak st.”
Me: “Oak and where?”
*sighs audibly as if I asked a stupid question* “Oak and Hill.”
Me: “Great, Oak and Hill, where you headed today?”
*Though I’m changing names here this “main” street huge is a massive street that runs the entire length of the damn city and crosses dozens of other streets, it’s quite literally a main street and bunches of busses are going to go up and down and across this street at various points in town So just saying main street ain’t gonna do it.*
So I say, “Main and…?”
“Yes, got it, Main *and*…”
*another sigh* Loudly, “MAIN STREET.”
“Yes, so you said–Main and what?”
“What is wrong with you? Fucking Main Street!”
“Main crosses a lot of streets. What intersection, what cross-street? Main and…?”
“IS THIS A HARD QUESTION? WHY ARE YOU SO FUCKING STUPID!!?? GODDAMN MAIN STREET!!!!”
“It’s not a hard question if I have all the information I need to answer your question. Different busses run down main street at different intersections, main crosses a lot of streets so to get you on the right bus to the right location, I need to know where you’re going. So, Main and what?”
“OH MY GOD YOU’RE THE STUPIDEST MOTHERFUCKER I’VE EVER TALKED TO IN MY ENTIRE GODDAMN LIFE!!!! WHY WON’T YOU ANSWER MY FUCKING QUESTION!!!?!?!!? WHAT BUS GOES TO MAIN STREET!?!?!?!?”
*I just get a shiteating grin at this point ’cause I know how it’s going to end so I just ask* “Main and…?”
He screams at the top of his lungs, tells me to go fuck myself and screams some more then hangs up.
It’s not algebra, I got to have all the data, you know? Help me help you, dude.