“Hello” x 10


Just had a bunch of customers call in today.

As soon as I accept the call, I’m hearing the words “hello” and “are you there?” a whole multitude of times. Like a parrot.

Like let me introduce myself or say how can I help you first.

I’m probably being a sook but interruption even if it isn’t intentional sucks.


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Got to push back a little, and it felt oh so good!

What’s Day 1 at a call Center like