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I work for a work from home call center. I figured since it was a work from job at least it would work better for my schedule.
The metrics are insane, I’ve already got written up once bc I didn’t follow the script exactly bc they notated on customer profile they weren’t interested in email/app so I didn’t offer it. They were like 90 something. They also said I need to watch how much I use the restroom and that my restroom breaks are paid for (aren’t all companies like that)?? Because my time away from my computer was 5 mins longer than their allowed time for the week. Idk I feel like a robot and my mental health is already going down but I need money. Ugh. Just ranting I guess to those who will relate.
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