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So I work for a big name theme park in their call center doing sales and customer service. One of our theme parks is completely sold out. G=Guest M=Me:
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G: I saw online that tickets for this park are sold out, is that correct?
M: Yes I show we are sold out for that park today.
G: okay cool, can i buy the tickets through you?
M: Um no, the park is sold out so tickets are not available.
G: So you’re saying i cannot buy them through you?
M: Yes that is correct.
G: Okay can i buy them at the gate when i get there?
M: No Guest, you cannot the tickets are completely sold out. If it shows sold out online then there is no other way to purchase them either.
G: Oh well thats really dumb \*hangs up
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And this is just 1 very small example of some of the dumbest questions Guests ask me on the phone.
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