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Pay me first

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Had this happen for the first time in 5 years. Guy called and demanded that he be paid $1,000 an hour before he would tell me what his problem was. Of course, I told him that isn’t happening. He then asked if I’m “an agent of company” I told him I work for company but that wasn’t good enough for him.

Apparently he got a text alert from us, which we do send and got pissy that we didn’t reply back. I told him that number is not monitored.

Then said we are violating the law that he can’t contact us, despite the fact he was speaking to me, but wouldn’t tell me what his issue was.

Knowing my luck, that call gets pulled by QA and I get bitched at for it. You would think if it does, they’d see that was just a crazy person.

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I still can’t believe I did that….

Got in trouble for actually helping a customer