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How do you keep your cool at work?

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Hey; what is your strategy to avoid losing your temper at work? Call centres are so stressful; how do you keep it together?

I’m what you would call a “hot head”. Normally nice, but if I’m in a bad mood or ppl are rude, I am salty & rude back.

I got a job offer (last post) but I’m not sure I can handle it. I couldn’t before..

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“Your prices went up! What has happened to America!”

Dude slid his docs under our door and is annoyed that we don’t have them