Most ridiculous graded call I’ve ever had. Scored 75/100

Grader: Mxxxxx Axxxxx
Agent: Beaster\_Bunny\_

“Please remember that we are required to close the call with a positive branding statement, on this call you branded as “thanks for being a XXX cardholder” please make sure that we close the call with a complete branding statement. Example: ‘Thank you for being a VALUED XXX customer”

Eat shit.

What do you think?

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i am so tired of covering up the shady things my company does.

Utility Company