I felt less micro managed as an agent.

Now that I’ve promoted out of frontline and more into management, it’s like a whole department of people just waiting for you to fuck up and drag your ass through the mud. I used to love leadership, but I’m finding it increasingly hard to help motivate and be a real person/relatable with anyone bc just never ends up being the right motivation and I’m too much of a realist for soft feelings and hugs and shit. I’m off the phones but the stress and anxiety still exists, it’s just a different animal now. Rant over.

What do you think?

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Death threats at my call center

This completely baffles me!