Calls for Tech Support When I’m Ticket Sales

Sorry for the formatting if it looks funky, I’m on mobile.

Me: Thank you for calling ____. How can I help you today?

Caller: Uh, yeah, I need you to tell me what I’m looking at on my computer screen.

Me: …. Excuse me?

Caller: my computer screen! Tell me what I’m looking st here because your website is shit! I can’t get anything done and it’s telling me to call for help so I’m calling.

Me: Ok, what can I help you with today?

Caller: That’s what you’re supposed to tell me! Forget it! God you’re dumb! I’m done!

*Hangs up*

Me: 🥲

What do you think?

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I got fed up🤷🏽‍♀️

Weird reverb on the back