“Very important papers.”

Call center for a public transportation agency.

Guy calls in to tell me he left “some very important papers” on one of our vehicles. He’s hesitant to describe the papers. I’m asking if they were identifiable in some way, logos, names, anything because “papers” is pretty generic. He keeps getting more and more frustrated and finally says “Coupons. They were my KFC coupons. You see why they were important?”

Not really. Now, you tell me you lost Chick-fil-A coupons, I feel your pain…

Oh and I wouldn’t hold my breath getting those “very important papers” back anytime soon.

What do you think?

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A tiny annoyance of being a non- traditional alarm company

Entitlement ends in cancellation