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Where I work we have a program where current customer can refer their friends and it benefits the newbie and the current customer. The other day I had a lady chat in about her code, I looked at it and saw it wasn’t active yet, as she was still waiting on her product and service to start. Her friend wanted to buy “x” now and didn’t want to wait, literally nothing I could do for her.
Was very unacceptable and “knew” I could “flip the button to turn it on” and she was obviously incorrect. That’s fine, she’s gonna try someone who “can help her” I said thank you and yada yada ended chat.
Checked a few minutes later to see her new chat and thank goodness they said the same thing, some don’t. It’s a little satisfying moment is all, lol.
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