Who else hates this?

During security.
I asked for their name and address. Only gives me post code and last name.
I asked for his first name and first line of address. Tells me only their first name.
Asked for the first line of address and gives it to me.
Asked for either email or DOB. But instead of answering, complaints that they have given too much information and wants to talk to manager.
Explained that the manager will ask the same thing because we have to do data privacy.
Then complaints to the ombudsman against me.

What do you think?

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He turned it around on me!

I am so tired of talking