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I work on the credit card side for a major bank. This job has made me lose faith in all types of people. Had a caller this past week that wasn’t sure why her card kept getting declined. Looked at the activity & the card wasn’t activated. I explained this to her & her response just killed me. “Oh, I removed the sticker. I thought that activated it…” Clear moment of silent on my end to comprehend what she just said.
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