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Okay then, byeeeeee.

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I’m mostly offline. I sit available on two queues, both are low volume. One has about 10 people staffed (Queue1), the other has 3 people (Queue2). Queue2 involves very specialized training, as in most managers will defer to our opinion, and will generally set up a cb if none of us are in.

I got a call on Queue1 tonight for someone who was calling about the specialized Queue2 subject. This was about seven minutes before I was done for the day. (Note: the two others who staff Queue2 already went home. I also don’t ever flaunt that I’m a Queue2 guy when on Queue1, or transfer to myself or anything, I just work the call like normal.)

Cx had a lot of questions. I answered said questions. Cx lied to me about her situation, cx got snotty when I easily disproved her lie. Cx very much did not like my answers, bc I wasn’t going to give her what she wanted. Cx therefore wanted to talk to a manager.

Well *yes* ma’am, of course, here’s a manager, hope you weren’t wanting to talk to the manager about your Queue2 issue, cuz I am now punched out!!

It was a fabulous way to end my week.

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Service is my passion

Dude, you’re not on mute…