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The ship burnt, let’s make marshmallows

I received a text from my old place of work looking for rehires. This brought back memories.

At the beginning of the year, I left a call center I had worked for for over a year in total. The reason? The stress we were subjected to while working from home was so much that I developed gallbladder stones and had to undergo surgery. I was asked about medical notes to justify absences, and had to send a selfie of my anesthesia-ridden ass to placate the higher ups.

During my three week recovery, I was called several times to ask why I wasn’t logged in, or to ask if I wanted to put in some extra hours (paid but still). I had to remind them every time I had undergone major surgery and I wasn’t even home. When I went back, my supervisor supposedly was no longer my supervisor, I had not been appointed to someone else’s team, and my credentials didn’t work. I had to resort to personal contacts to see that fixed, got new equipment that didn’t work well either, had to replace that, I was told that I had to go on site to work, then was told that working on site was not allowed. One of the computers I was given was infested with bugs, and to this day I haven’t been able to get rid of them.

I gave my two week notice during which I couldn’t work because of the previous issues, and didn’t get an exit interview. I just got my severance and saw my way out.

Now, I went back and forth some time doing some freelance stuff, but I finally landed a job that is not customer service (technical support, but pays much better with higher benefits) and turns out that my whole training group is composed by people who I used to work with. They bring news that everybody is leaving. And I don’t blame them.

If they hadn’t treated me like they did, I wouldn’t have left. But it looks like they were treating everybody the same, even worse in some cases, so people have moved on to greener pastures.

Good riddance.

What do you think?

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It’s not a realistic expectation to reason with unreasonable customers.

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