Someone else’s recent post reminded me of this, possibly the funniest thing I’ve ever heard in a call centre.
So I get a transfer from another department and the other staff member is clearly very very sick of this customer. Customer has some bizarre argument about why his price shouldn’t increase and is very persistent.
The clients first name is Emanuel, I can’t really place his accent bit I think he’s from Africa and his surname I think is meant to be pronounced something like moom-fooka.
Anyway other staff person finished explaining, brings the client in and as loud as possible says “HELLO? MUMFUCKER, are you there?!”.
The client didn’t react at all but I had mute myself for a good minute to recover. Actual spelling was Mumfuka but why on earth wouldnt you just call him Emanuel or something?