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Never ceases to amaze me the rules customers invent…

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Him: Why did my rate go up?

Me: Because you had a speeding ticket.

Him: No I didn’t. I’ve never had a ticket or anything.

Me: Ok… I see you had a speeding ticket in October of last year.

Him: Oh that??? I was only going 11 over the limit! It doesn’t count if you’re only going 11 over the limit!

I wish this call didn’t continue on for another 20 minutes but it sure did. 😐

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My time as tech support for a tv company

“I don’t remember that password!”