Me: (answers with the general greeting)
Customer: How do I turn the robot check off. I don’t want to do that every time I sign in.
Me: I’m sorry that check is for security reasons and…
Cust: I’ve looked in the mirror multiples times and I’m not a robot.
Me: *laughs*
Customer: *doesn’t laugh*
Me: oh…. umm…
Me: *goes on to explain we can’t turn it off and bots are normally used by scammers, etc *


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Entitled Customer posted a very negative post on Instagram

Accidentally told a customer off by habit