in

Add that to the list of questions I never thought I’d have to ask.

Guy calls in says he’s trying to send an email to our lending dept. I confirm the email he’s sending it to: loanservicing @ nameofourfinancialistitution etc etc…yes, he has it right, keeps getting returned “addr not found” so on and so on…I have him spell our name and so forth it all sounds right until he finally spells out the whole thing:

“I’m sending it to: L O N E S E R V I C I N G…”

So in addition to .com, .org, servicing vs services, etc I now have to confirm they know how to spell the word “loan.”

Bonus: guy worked for the finance dept of a car dealership.

What do you think?

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I want your last name and badge number

You know who really makes my day? The legitimately crazy ones.