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Hi. I’m the call taker who posted an article about hanging up on a customer several weeks back.
Thanks everyone for all of the kind words, encouragement, advice and suggestions given in that post. I laughed, agreed, disagreed, and even used some of those tricks that were freely given to me from total strangers who allowed me to vent, and wanted to help. Thank you so much for your kindness. It is appreciated. ❤️
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