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Help me fix my phone…

…but I don’t have it with me.

…but I don’t know how to leave the call screen.

…but it happened last month and hasn’t happened since.

…but I don’t know which number is having the issue

…but I don’t know which phone it is (yes, this is different than which number. Is it the phone currently associated with the number or one that was previously used? Or is it a brand new phone not yet associated?)

…but I lost it. Can you find it for me?

…but it happened when I was at another location, no issues where I am currently located.

…but it only happens when my mother-in-law calls.

…but it only happened once, never again, but that was the worst 5 seconds of my life.

…and so on. Feel free to add to this list. These are just off the top of my head.

What do you think?

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Yes Ma’am, 18 is the age of majority.

I want to follow up on my customer complaint