80 minutes waiting just to tell me one thing

I once had a customer who waited 80 minutes on the phone to talk to a consultant. When I finallly answered his call I go
” -Hello. What can I help you with?
– With nothing. I only stayed on the phone to tell you that I am sick of [Company’s name] services”

And then he closed the phone.

What do you think?

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“Your system SUCKS, but I’m not going to tell you anything else”

That one time I had nothing better to do but to lie to a customer about the gender of the person they previously spoke to