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The F you want then?πŸ˜‚

Customer: So I send an email to cancel the account but that was a mistake.

Me: No worries, your account won’t be canceled.

Customer: You sure?

Me: Yes.

Customer: …You don’t sound so sure.

😐

Like, how else should I say this? Are you not satisfied by getting exactly what you want? What would make me sound sure.

I have found that customers somehow don’t like yes or no as an answer, but why?

What do you think?

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