This is not mine, but holy crap you guys… I feel like we found the ANTI Karen. Her polar opposite, if you will, and proof perhaps that you can be TOO nice?
Customer phoned in because she can’t connect to the wiffy (she meant wifi) with her new cell phone.
When did the wifi last work?
“Oh, ummmm…. maybe ten or so years ago?”
stunned silence from agent
“It just stopped working one day, but I didn’t want to bother anyone. I just use my neighbour’s wiffy, but now I have a new phone, and she can’t remember her password thingie, so I guess I should use mine, if it’s not too much bother”
shakes off stunned silence, checks billing; yes, she’s been paying for internet for ten + years. Ten years while it’s not been working
“Oh, the router? That box with the lights on it? I am not really sure where it is… I think I tucked it away in a closet somewhere.
You want to send me out a technician? Well, I really don’t want anyone to fuss over me, but it would be nice to have wiffy again. Also then my neighbour can use mine, since we can’t remember her password anymore”
books tech, and also arranges call to her neighbour (also a customer) to reset her password, as well
“Thank you dear, have a lovely day. You’re all so kind to us seniors!”
submitted by /u/AuntySocialite
[link] [comments]
