I do roadside assistance. Tire changes, lockouts, tows etc. It really gets me, I mean it reeeeealy gets to me when people call in all angry and upset because it took two hours for your tow truck to get there. It’s not even from my company, I’m essentially a middle man hiring tow companies on behalf of the insurance company. Not a single days goes by where someone, an adult, is on the verge of tears because they’re late for work or they have an appointment. I’m sorry, but you wrecked your car. Or you locked your keys in it. Or you ran out of gas. None of these things are my fault. Sometimes, when a disaster like this happens, it just means that’s your day. Sorry. I can’t even afford roadside assistance so if I catch a flat or if I break down I’m just shit out of luck entirely.
But it kills me the most when they say What if I had been on the road, or if I had kids with me?? Expecting me to sputter like “uh .buh….buh SORRY MA’AM”. No. Why don’t think about it for half a second and consider that maybe we are giving preference to people who are actually in those situations unlike you who’s stuck at home and you need a jump because you didn’t start your car for several weeks, and you decide to wait until 15 minutes prior to your hair appointment. Fuckin ding dongs.
submitted by /u/ReturnOfNox
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