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What is your ethnicity? Caller: American

Lol, so close, but that’s not how you answer that question. Usually they at least say “what’s that mean?” I’ve also had people that ask for the definition of simple words. Genuine question, are people getting dumber? After working this job I genuinely believe the education system has failed a lot more people than I thought.

submitted by /u/callmeponyo
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Always nice to have a fun person on the phone.

Is outbound ever worth doing?