Can we talk about interputer calls?
If your gonna request an interpreter, don’t speak English the whole call. It wastes my time because I have to dial out and sit there while everything is translated. It wastes our 3rd party interpreters time because they could be taking calls for people that actually need it. They have to translate everything too…one lady called me a bitch and I had to be insulated twice…The interpreter apologized at the end of the call and it wasn’t even their fault.