Threatened, but not with losing my job.
It’s interesting how even after working in a place for 3 years, you can still experience ‘firsts’.
Customer enters my chat, I introduce myself and ask them their name. As is standard.
“I’m going to find you and kill you.”
I immediately ended the chat, but they came back right away. Started calling me a stupid bitch and other things. Thankfully, I was talking to my supervisor while this was happening and they were able to quickly block their IP.
Probably just some edgelord teenager trying to get a reaction but man…what the hell is wrong with people?