Muting and screaming your head off?

So am I the only crazy one here that engages the mute button on my headset while a biligerent customer is screaming their head off and just start yelling and venting my frustration, just like as I would respond to anyone outside of work that was that disrespectful? I feel like its actually a good coping method, while I dont reccomend it if you work on a call floor, if you work from home its a great way to take your anger out while its happening so it doesn’t bottle up over the shift.

submitted by /u/Indicamden
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