No, I will not call a customer to cancel his appointment that was made 2 weeks ago, so that you can get your winter tires swapped tomorrow.

I work at a mid-sized dealership service call center. I actually had to say these words to someone today.

I live in a city where winter is usually strong by mid-September. Not a surprise. Never. Get your shit together.

You are NOBODY to me. Why would I make my day harder to help you.

Wow.

Rant Over… I’ll go back behind my bush now. Sorry for taking up some of your time. Have a fantastic winter season.