I’m sorry I’m the worst agent you’ve spoke to.

The first few hours of taking calls was okay, then your call came in.

I wished I could glide over the tools without a second thought. I wished I knew exactly what to tell you. I did stumble. I no longer sounded confident. I was confused about why your question morphed as you began to complain about the length of the call.

If only you knew today was my first day.

submitted by /u/repoetry
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Caller is going to ‘rip off some heads’

Customer wants to speak with the CEO